Welcome to the website of Wafer Universe, a brand of Plan Optik AG. Thank you for visiting our website and your interest in our company, our products and our services.

We respect your private sphere

As the operator of this website and controller, the company Plan Optik AG, Ueber der Bitz 3, 56479 Elsoff, takes the protection of your data very seriously. We therefore view the protection of your private sphere during the processing of personal data and the security of all business data as important considerations which we take into account in our business processes. We treat your personal data confidentially and only process such data in accordance with the statutory data protection regulations and this privacy notice.

This privacy notice explains which data we collect and what we use it for. It also explains how and for which purpose this takes place. Data protection and information security are part of our company policy.

This website may contain external links to which this privacy notice does not apply. We have no influence over whether the operators of the linked websites comply with data protection regulations.

What are personal data?

Personal data are data which allow for your personal identification.

1. Recording of data on our website

1.1. Collection and processing of personal data

Your data can be collected, for example, when you provide it to us.

When visiting our homepage, the following log data, known as server log files, are collected and saved automatically:

  • The browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the computer used for access
  • Time of the server query
  • The IP address

This data is not combined with other data sources.

The data processing is based on Section 6, (1) lit f, GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures.

We refer to the fact that security gaps may exist when transferring data on the internet (with communication by email, for example). Complete protection of the data from access by third parties is not possible.

1.2. Use of personal data

We largely use your data to ensure the error-free provision of our website. Other data may be used to analyse your user behaviour, for customer administration, for product surveys or for marketing purposes. Your data will not be forwarded to third parties without consent.

1.3. SSL and/or TLS encryption

For security reasons and in the interests of protecting confidential content such as any orders or enquires you may send to us as the website operator, this website uses an SSL and/or TLS encryption. You can identify an encrypted connection as the address field in the browser changes from “http://” to “https://” and through a lock symbol in the browser field, for example.

If the SSL- and/or the TLS encryption is activated, the data you transmit to us cannot be accessed by third parties.

2. Rights

2.1. Right to withdraw your consent to the data processing

Many data processing operations are only possible with your explicit consent. You can withdraw consent that you provided on a previous occasion at any time. To do so, sending us an informal message by email is sufficient. In this respect, the lawfulness of the data processing prior to the withdrawal of consent remains unaffected.

2.2. Right to data portability

You or a third party have the right to be provided with the data that we process automatically on the basis of your consent, or for the fulfilment of a contract, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be take place insofar as it is technically feasible.

2.3. Access, blocking, erasure

Within the scope of the applicable legal provisions, you have the right of access to your stored personal data, their origin and recipients and the purpose of the data processing, and to the possible rectification, blocking or erasure of these data, if applicable, at any time. If you have any questions on this matter or the topic of personal data, you can contact our company Data Protection Officer, who is referred to below, at any time.

2.4. Right to lodge a complaint with the responsible supervisory authority

In case of infringements of the data protection law, the data subject has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for questions regarding data protection law is the State Data Protection Officer of Rhineland Palatinate. The appropriate contact details are available at the following link: https://www.bfdi.bund.de/SharedDocs/Adressen/LfD/Rheinland-Pfalz.html?nn=5217144

2.5. Objection to advertising emails

The use of contact data published for the purpose of sending not expressly requested advertisement and information material is hereby rejected. The operator of the web pages expressly reserves the right to take all legal steps in the case of the unsolicited sending of advertisement information, for example spam emails.

3. Cookies

Our internet pages sometimes make use of “cookies”. Cookies are small text files that are placed on your computer and saved by your browser. Cookies do not harm your computer and do not contain viruses. These serve the purpose of making our offer more user-friendly, effective and secure.

The majority are known as “session cookies”. These are deleted automatically at the end of your visit. Others (persistent cookies) are stored on your end-device until you delete them. These allow us to recognize your browser on your next visit to our website.

You can set your browser so that you

  • are informed about the use of cookies and only allow them in individual cases,
  • only accept cookies in certain cases, or generally exclude their use, or
  • activate their automatic erasure when you close your browser.

Deactivating cookies may limit the full functionality of this website.

4. Web Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies”, which allow for analysis of your use of the website. The information regarding your use of this website which is generated by the cookie is generally transferred to a server of Google in the USA and saved there.

The Google Analytics cookies are saved on the basis Section 6, para. 1 (f), GDPR.

4.1. Browser plug in

By changing your browser settings accordingly, you may prevent cookies from being stored; however, we point out that you may not have full access to all website functions in this case. In addition, you can prevent Google from collecting and processing the data generated by the cookie relating to your use of our websites (including your IP address) by downloading and installing the browser plug-in, which is available under: https://tools.google.com/dlpage/gaoptout?hl=en.

4.2. Objection to collection of data

You can prevent Google Analytics from collecting your data by clicking on the following link. This places an opt-out cookie which prevents the future collection of your data when visiting this website: Deactivate Google Analytics.

Please refer to the privacy notice of Google for further information about the handling of user data at Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en.

4.3. Demographic data

This website uses the “demographic data” function of Google Analytics. This allows for the compilation of reports that contain information regarding the age, gender, and interests of the visitors to the website. These data originate from interest-based advertising from Google as well as third-party visitor data. These data cannot be associated with a specific person. You can deactivate this function using the display settings in your Google account at any time or you can generally prevent the collection of your data by Google Analytics as described in the “objection to data processing” section.

4.4. IP anonymisation

We have activated the IP anonymisation function on this website. This means that within member states of the European Union or other states which are party to the agreement on the European Economic Area, your IP address will be abbreviated by Google before it is transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information

  • to evaluate your use of the website,
  • to prepare reports about the website activity,
  • to provide the website operator additional services relating to the use of the website and the internet.

IP addresses which Google Analytics transmits from your browser will not be combined with other data from Google.

5. Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

6. Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

7. Newsletter

The company Plan Optik AG uses the functions of CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede for the delivery of newsletters. The data you provide (such as your email address) will be saved on the servers of CleverReach in Germany and/or Ireland.

If you would like to subscribe to the newsletter which is offered on the website, we require your email address and information which enables us to verify that you are the owner of the email address provided, as well as your confirmation that you agree to the receipt of the newsletter. Other data will only be collected on a voluntary basis.

The data processing takes place on the basis of your consent (Section 6, para. 1 (a), GDPR). You can withdraw this consent at any time by cancelling your subscription to the newsletter. The lawfulness of the data processing prior to the withdrawal of consent remains unaffected. An appropriate link is included in every newsletter email that allows you to cancel your subscription.

For further information about the data protection conditions of CleverReach, refer to: https://www.cleverreach.com/de/datenschutz/

8. eCommerce and payment service providers

8.1. Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes. The legal basis for these processes is Art. 6(1)(b) GDPR.

The collected customer data shall be deleted upon completion of the order or termination of the business relationship and upon expiration of any existing statutory archiving periods. This shall be without prejudice to any statutory archiving periods.

8.2. Data transfer upon closing of contracts 

Whenever you order from us, we will share your personal data with the transportation company entrusted with the delivery as well as the payment service commissioned to handle the payment transactions. Only the data these respective service providers require to meet their obligations will be shared. The legal basis for this sharing is Art. 6 (1)(b) GDPR, which permits the processing of data for the fulfillment of contractual or pre-contractual obligations. If you give us your respective consent pursuant to Art. 6 (1)(a) GDPR, we will share your email address with the transportation company entrusted with the delivery so that this company can notify you on the shipping status for your order via email. You have the option to revoke your consent at any time.

9. Public procedure directory of Plan Optik AG

9.1. Information on the controller

The controller of the data processing is:

Plan Optik AG
Ueber der Bitz 3
56479 Elsoff
Tel.: +49 2664 5068 0
Email: info@planoptik.com

Represented by: Michael Schilling

9.2. Data Protection Officer

Our company has appointed a Data Protection Officer:

Christian Baldus
LAN-Security Gesellschaft für Netzwerktechnik und -sicherheit mbH
Konnwiese 13
56477 Rennerod
Tel: +49 2664 997190
Email: dsb@lan-security.de

 

9.3. Purpose of the collection, processing and use of data

Plan Optik AG uses personal data insofar as such data are required to fulfil the processing

  • of a contract or for the completion of pre-contractual measures
  • of a legal obligation
  • of a notice/task which is in the public interest or occurs in the exercise of official authority

9.4. Data subjects

Insofar as such data serve the aforementioned purpose, Plan Optik AG uses the

  • data of business partners
  • data of employees
  • data of applicants

9.5. Recipient (groups) of the data transfer

  • public bodies in the case of overriding statutory provisions
  • external contractors according to Section 11, BDSG
  • associated companies

For the completion of processes in the scope of the business purpose, in accordance with the international regulations, data can be transferred to associated companies, public authorities, customers and suppliers in different countries (including third countries).

9.6. Duration of storage and/or erasure of data

The erasure of personal data takes place if you withdraw your consent to its storage, if knowledge of the personal data is no longer necessary for the fulfilment of the purpose of the original storage or if the storage is inadmissible for other legal reasons.

Personal data that are required for billing and accounting purposes, or that are subject to the legal storage obligation, are unaffected.

9.7. Security measures

Plan Optik AG takes security precautions to protect the data that we manage against manipulation, loss, destruction, access by unauthorised persons and unauthorised disclosure. Our security measures are subject to continuous improvement according to technological developments. We furthermore ensure that the personal data we collect are handled in accordance with the data protection regulations by providing our employees with the necessary training.